Question 1

Is the website really free?

Accepted Answer

Yes. There is no upfront website development fee. Clients only pay for hosting, maintenance, support, and updates.

Question 2

Who owns the website?

Accepted Answer

Equinox retains ownership during the initial six-month agreement. Ownership transfers after all required payments are completed.

Question 3

Who owns the domain?

Accepted Answer

The client purchases and owns their domain name. Equinox handles setup and technical configuration.

Question 4

What happens after six months?

Accepted Answer

Ownership transfers to the client and they may continue services month-to-month for $200/month.

Question 5

Can I leave after six months?

Accepted Answer

Yes. You receive ownership of your website and may move hosting providers if desired.

Question 6

Is SEO included?

Accepted Answer

A foundational SEO setup is included. Advanced SEO services are available separately.

Question 7

How much does a website cost?

Accepted Answer

Through our Free Custom Website Program the build is $0 upfront — you only pay $200/month for hosting, maintenance, and support with a 6-month minimum. Prefer to own immediately? Traditional website packages start at $499 (Starter), $999 (Business), and $1,499 (Premium).

Question 8

Do you offer hosting?

Accepted Answer

Yes — Equinox Hosting Basic ($29/mo), Business ($59/mo), and Premium ($99/mo) with daily backups, SSL, and security monitoring. Hosting and maintenance are included in the Free Custom Website Program.

Question 9

Can I use my own domain?

Accepted Answer

Absolutely. You purchase and own your domain name, and we handle DNS configuration, deployment, and technical setup. We can also help you register a new domain.

Question 10

Do you build e-commerce websites?

Accepted Answer

Yes. E-commerce is typically scoped as part of our Premium Website or Business App packages depending on complexity.

Question 11

Can you build a CRM or custom web app?

Accepted Answer

Yes. Our CRM and App Development packages cover lead tracking, sales pipelines, dashboards, user roles, and bespoke workflows.

Question 12

Do you offer CMS software?

Accepted Answer

Yes — CMS Starter, Business, and Enterprise tiers let you update pages, blogs, and content without a developer.

Question 13

Can you integrate APIs?

Accepted Answer

We integrate Stripe, CRMs, booking systems, email platforms, databases, and business software. Single, Multi-System, and Enterprise tiers available.

Question 14

Can you add AI features?

Accepted Answer

Yes — chatbots, automation workflows, AI customer support, and lead-qualification systems. AI Starter, Business, and Enterprise tiers.

Question 15

Who do you work with?

Accepted Answer

We serve blue-collar businesses, local service companies, small businesses, startups, and corporate businesses — with nationwide remote web development across the United States.

Question 16

Do you offer discounts?

Accepted Answer

Yes — a 15% discount for military, veterans, first responders, teachers, and healthcare workers. Verification may be required.

Question 17

How long does a project take?

Accepted Answer

Most websites launch in 2–6 weeks; apps and CRMs typically 4–12 weeks depending on scope. We'll provide a clear timeline after you apply or request a quote.

Frequently asked questions